TST EMERALD COLLECTION ORDERS ARE SET TO SHIP IN FEBRUARY

Policy

RETURN POLICY
All sales are final. We are unable to accept any returns, refunds, or exchanges.
If you have received a damaged or incorrect item please fill out our contact form.
INTERNATIONAL SHIPPING
We offer worldwide shipping. International shipping prices vary by country and the weight of your order. For international orders that have been in-transit for over 20 days, please contact your local customs office to see if the package is available for pickup or has been held due to customs fees. Customers are responsible for all import duties and custom fees. 
CUSTOMS
We are not responsible for any customs fees. The customer is entirely responsible for any and all fees set by the customs office of their country. If an unclaimed order gets sent back to us we will contact you to reship the order or give you store credit for future orders.
PACKAGES RETURNED TO SENDER
Once a package has been returned to us due to various issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void. 
TRACKING
Once you received shipping confirmation please allow up to 48 hours for the tracking information to update.
Once an order has left our facility we are no longer liable and have no control over it. If you have any questions and concerns you will need to contact the courier directly.